BACK_TO_PROJECTSSYS_WHATSAPPCustomer_SupportDEPLOYED
WhatsApp Chatbot
SYSTEM_OVERVIEW
Our WhatsApp Chatbot is a fully autonomous AI agent that handles your customer interactions on the world's most popular messaging platform. From answering FAQs and qualifying leads to booking appointments and processing product enquiries — the bot works 24/7 with context-aware, conversational responses that feel human.
KEY_FEATURES
01Natural language understanding with context memory
02FAQ handling with custom knowledge base
03Lead qualification with scoring
04Appointment booking with calendar integration
05Product catalogue browsing & enquiries
06Seamless handoff to human agents when needed
AUTOMATION_PIPELINE
1
Trigger: Customer sends WhatsApp message
2
AI Engine: GPT-4 with RAG processes intent
3
Process: Match to FAQ / qualify lead / book slot
4
Action: Send response / update CRM / notify team
5
Output: Conversation logged + lead scored
TECH_STACK
WhatsApp Business APIGPT-4LangChainRAGSupabasen8n
IDEAL_FOR
Retail businesses, clinics, restaurants, and service providers who want 24/7 customer support and automated lead capture via WhatsApp.
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