Industry
Healthcare
Fewer calls to the front desk, more time with patients.
Most clinics lose appointments the same way: the phone rings while the receptionist is with a patient, nobody picks up, and the caller books somewhere else. We build the systems that catch those — WhatsApp booking bots, voice agents that answer in Hindi, patient portals and automated reminders that cut no-shows. We have shipped a healthcare portal, so this is familiar ground rather than a category we are guessing at.
What usually goes wrong
Calls missed during consultation hours
The busiest hours for booking are the hours nobody can answer the phone. Those callers do not ring back — they ring the next clinic.
No-shows nobody reminded
Manual reminder calls do not happen consistently, and every empty slot is an hour of clinician time already paid for.
The same twenty questions, daily
Timings, fees, location, doctor availability, report collection — asked constantly, answered manually, every single day.
Records scattered across registers and WhatsApp
Patient history in a paper register, reports on WhatsApp, appointments in a diary. Nothing is searchable when it matters.
What we build about it
WhatsApp appointment bot
Patients book, reschedule and cancel over WhatsApp at any hour. Slots sync to your calendar, and reminders go out automatically the day before.
AI Agents →Hindi voice agent for the front desk
An AI agent answers inbound calls in Hindi, Hinglish or English — books appointments, quotes timings and fees, and escalates anything clinical to a human.
AI Agents →Patient portal & clinic website
Doctor profiles, department pages, online booking and report access, built to load fast on a mid-range phone over 4G.
Web Development →Reminder & follow-up automation
Appointment reminders, follow-up prompts, report-ready notifications and feedback requests, sent automatically over WhatsApp or SMS.
Automation →
FAQ
Healthcare & clinics questions
Straight answers, with real numbers. If yours is not here, ask — we reply within 48 hours.
Can patients book appointments over WhatsApp?
Yes. We build booking bots on the official WhatsApp Business API — the patient picks a doctor and a slot in chat, the appointment lands in your calendar, and a reminder goes out automatically before the visit. It works at 11pm on a Sunday, which is when a lot of people actually book.
Will the AI agent give medical advice?
No, and it should not. We scope voice and chat agents to administrative tasks only — booking, timings, fees, location, report status. Anything clinical is escalated to a human. That boundary is set deliberately at build time, not left to the model.
Can it handle patients who only speak Hindi?
Yes. Our voice agents run Hindi, Hinglish and English using Whisper for speech recognition and ElevenLabs for speech, connected through Exotel or Twilio. Most clinic traffic in Gujarat and across north India is Hindi-first, so this is usually the default rather than an add-on.
Is patient data stored safely?
Where you need data kept in India, we deploy on infrastructure you control — a self-hosted setup on your own VPS rather than a third-party SaaS. That keeps records on servers inside the country, which matters under the DPDP Act.
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Ready to build?
Tell us how patients book today — we will show you what to automate first.
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